Senior Manager Residential and Youth Services

Job No: Berry3409
Location: Shepparton

  • This unique role is based in Shepparton
  • Full time permanent position
  • Competitive Salary + Benefits + Full Private Use Vehicle

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision. Together.

The Opportunity

Berry Street (Hume Region) delivers a range of programs including Home-Based Care (Foster Care), Kinship Care, Residential Care, Targeted Care Packages, Intensive Case Management, Education First Youth Foyer and community programs.

The Senior Manager is responsible for the Berry Street Hume Region Residential Services program which offers accommodation and support and the Intensive Case Management Services team (ICMS). The Senior Manager is also responsible for Targeted Care Packages. The client group are primarily young people referred through the Child Protection system with experiences of trauma and disrupted attachment and with a range of complex behaviours.

The Senior Manager is a member of the Hume Region Senior Management Team and plays an important role in providing leadership within the region, input into strategic direction and developing and nurturing partnerships.

Out-of-home Care and case management operate within a complex system and Berry Street is committed to improving the quality of services for these highly vulnerable young people.

Key Responsibilities

  • Overall management and performance of the Residential Services Programs in the Hume Region
  • Overall management and performance of ICMS in the Hume Region
  • Overall management and performance of TCP in the Hume Region
  • Contributing to the strategic direction and planning of these services
  • Ensuring a high standard of care and case management is provided to the young people
  • Program development and ensuring a quality service is delivered
  • Staffing the programs, ensuring staff are trained, supervised and supported to undertake their roles
  • Building and maintaining relationships with stakeholders relevant to the Residential Care Services, TCP and ICMS Program internally and externally of Berry Street

To download the position description, please click here.

About You

You will be a leader in your area of expertise, known for your significant experience in your chosen field and have a thorough understanding of the current issues and awareness of future directions.  You will have significant leadership, management and team development skills with a focus on quality services and continual improvement. 

  • A relevant tertiary qualification in social work, welfare or a related social science
  • Experience working with statutory child protection and juvenile justice orders
  • High level and proven experience in program management including direct oversight of several diverse sub-programs
  • Demonstrated experience in managing staff and volunteers providing formal supervision, monitoring performance, dealing with complex staffing issues and promoting a positive work culture

The Benefits

  • Salary Packaging (up to $15,900 per annum, plus additional packaging available for meals/accommodation).
  • Flexible work arrangements and generous leave conditions.
  • Access to the Employee Assistance Program (EAP), including access for staff members’ immediate family.

How to Apply

Applications including Resume, Cover Letter, and addressing your suitability and experience via the Key Selection Criteria submitted before Sunday, 08 March 2020 by 23:00 hrs

To download the Key Selection Criteria template, please click here.

Position queries to Patrice Jackson, Regional Director on 03 5822 8100.

Talent queries to Aiden Tabag, Talent Acquisition Partner on 03 9421 9391

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.

Berry Street is committed to be a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.




Personal Details * Required field