After Hours Family Violence Response Worker

Job No: Berry3372
Location: Mt Helen

  • Mt Helen location
  • Part time, permanent & fixed term until June 2020 (0.4) roles
  • Salary package equivalent to $93,000pa (inclusive of base salary – SCHCADS Level 5, super and salary packaging)

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision. Together.

The Opportunity

The Western Family & Domestic Violence Service provides a range of support services to women and their children who have experienced family violence, including an After-Hours Crisis service across the Western Region.

The After Hours Family Violence Response Worker will work directly with women and children, assisting them to identify their own needs and strengths, support the woman with identified barriers and where appropriate, to function as an advocate in an after-hours and weekend roster role.

Key Responsibilities

The role will cover a variety of functions including responding to Safe Steps, Police and other referrals participating in Intake as well as providing a range of response interventions which are identified through risk assessment and increasing the safety of the women and children the service responds to. The role will also carry a case work function, and the worker will also participate in an after-hours on call roster. Responsibilities include:

  • Providing women and children an immediate face to face after hours response.
  • Co-ordinating and advocating to address the immediate safety and risk concerns.
  • Responding to “on call” after hours requests from clients accommodated in Berry Street crisis family violence properties.

To download the position description, please click here.

About You

  • Ability to work after hours and weekends.
  • Demonstrated understanding of issues, policy and legislation relating to family violence.
  • Proven ability to provide case management providing direct support, assistance and advocacy for clients who have experienced trauma.
  • Strong focus on safety and risk assessments.
  • Demonstrated ability to work collaboratively with colleagues, other services and government agencies.

The Benefits

  • Additional salary packaging available for meals/accommodation.
  • Flexible work arrangements and generous leave conditions.
  • Access to the Employee Assistance Program (EAP), including access for staff members’ immediate family.

How to Apply

Applications including resume and cover letter addressing your suitability for the position to be submitted by 11pm on Sunday 19 January 2019.

Queries to Denise Sheridan, Manager Family Violence on 03 5330 5018.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.


Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

 Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.




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