Team Leader – Complex Case Management

Job No: Berry3239
Location: Eaglemont

  • Eaglemont location
  • Full time, permanent position
  • Salary package equivalent to $109,000pa (inclusive of super and salary packaging)
  • Additional $10,500pa motor vehicle allowance

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision. Together.

The Opportunity

We are recruiting for a newly created position, Team Leader – Complex Case Management. This role oversees the Targeted Care Packages (TCP) Program and the Lead Tenant (LT) Program for the northern metro Melbourne region.

Key Responsibilities

The Team Leader provides support, supervision and direction to both staff and volunteer caregivers in conjunction with the wider Home Based Care – Targeted Care Packages Leadership group. The Team Leader promotes a culture of continuous quality improvement in the delivery of case management services to a diverse mix of clients with varying needs and challenges.

The Team Leader will have 4-5 direct reports, with the capacity to supervise a maximum of 6 Case Managers.

To download the position description, please click here.

About You

You will be a tertiary qualified professional with demonstrated leadership skills, in particular experienced in leading both employees and volunteers. You will have experience in working with children & young people on statutory protective orders and a sound knowledge of the nature of protective issues, homelessness, trauma and attachment, disability and the implications for their emotional and behavioural development.

The Benefits

  • Additional salary packaging available for meals/accommodation.
  • Flexible work arrangements and generous leave conditions.
  • Access to the Employee Assistance Program (EAP), including access for staff members’ immediate family.

How to Apply

Applications including resume, statement addressing key selection criteria and cover letter addressing your suitability for the position to be submitted by 11pm on Sunday, 01 September 2019. Queries to Sarah Bartlett, Senior Manager Home Based Care on 03 9450 4700.

To download the key selection criteria template, please click here.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.


Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

 Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.




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