Head of Analytics & Insights
Job No:
Berry3054
Location:
Richmond
- High growth organisation
- Leadership role
- Full time, permanent position based centrally in Richmond
For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision.
About the role:
Reporting directly to the Executive Director, the Head of Analytics & Insights is a newly created position that will lead data analysis and insights for the organisation.
The position is responsible for strategically managing Berry Street’s supporter database and undertaking complex data analysis to generate insight from internal and external datasets to inform strategic and tactical decisions.
The Head of Analytics & Insights will work closely and collaboratively with Other Heads of Functions within the Strategic Engagement team to address business questions that will lead to better use of resources, improved supporter engagement and maximise return on marketing investment.
The position responsibilities will include:
- Developing and disseminating performance dashboards and reports
- Data preparation, analysis, modelling
- Development, implementation and maintenance of decision-support tools
- Data architecture and integrity governance
- Input into standards and methods
- Collaboratively drive the implementation of software, tools and technologies for data storage and analysis
About you:
- Your experience may come from a variety of contexts where there is high volume of communication with large numbers of members, customers or stakeholders. This position will suit your collaborative, customer focused and adaptable approach, and see you using your exceptional analysis, problem solving and communication skills in a position that has highly visible impact.
- Problem-solving business questions to maximise outcomes, assessing stakeholder requirements and building business intelligence reports
- Developing hypothesis testing, correlation and factor analysis
- Analysing and interpreting data queries from large databases
- Developing and building models and decision-support tools
- Preparing and presenting reports and recommendations to change behaviour or inform decision making
- Developing reports and performing analysis to address business questions
Experience in a not-for-profit or community organisation would be highly desirable
This role requires a relevant qualification in Computer Science, Information Technology, Business Analytics or equivalent. Use of SQL for data extractions and manipulations is essential. Experience with Raiser’s Edge would be highly desirable.
Staff must hold a valid WWCC and current driver’s license at all times and undergo a Criminal Records Check prior to employment. Subsequently, staff must report any criminal charges or court appearances.
What Berry Street can offer you:
- A competitive remuneration package that includes generous tax benefits
- The opportunity to shape this stimulating role in a large and complex organisation
- Personal satisfaction working for an organisation that is committed to child safety and wellbeing
- A chance to work for an organisation that genuinely cares about you
For further information about this role, please refer to the position description.
All queries and applications are to be made directly to our external recruitment partner. Peter Bowen, Managing Partner at deliberatepractice can be contacted on 03 9008 5841 or peter.bowen@deliberatepractice.com.au
Applications including resume, cover letter and statement addressing the key selection criteria to be submitted directly to Peter by 11pm 25th February 2019
To download the Position Description, please click here
To download the Key Selection Criteria, please click here
Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.
Comprehensive reference and background checking will be undertaken, including a Working with Children Check and police check. Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.